Stop reacting to your funnel. Start engineering it. Build multi-branch journeys that pivot automatically based on real-time sentiment.
Automatically isolate the exact moment a raving fan turns into a frustrated user. See the "Why" behind the drop-off.
Deploy real-time interventions. If sentiment drops at a specific node, trigger a "White Glove" response instantly.
Run simulations on your customer paths to predict Rave Scores before you even push the journey live.