License to Operate
By accessing the Intelligence Portal or utilizing our Journey Architect, you are granted a limited, non-exclusive license to engineer customer obsession. This license is contingent upon your compliance with these protocols. Attempting to reverse-engineer our Sentiment Neural Mesh is strictly prohibited.
Prohibited Madness
Users shall not utilize our Deep Listening AI to harass, stalk, or perform non-consensual psychological profiling. Our tools are designed for brand growth through empathy—not for the manipulation of the vulnerable. Any breach of this ethical firewall results in immediate account deactivation.
Ownership of Insights
All raw customer data remains your property. However, the Architectural Blueprints and refined strategies generated by our AI models are the joint intellectual property of the user and Raving Mad About, licensed to you for the duration of your subscription.
Service Continuity
We strive for 99.9% uptime of the Intelligence Portal. Maintenance windows are typically scheduled during "Low-Sentiment" hours (UTC 02:00-04:00). We are not responsible for delays caused by external API failures from social platforms or third-party data providers.